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Computer Buying Tips

by James Squires

Which computer should you buy?

This isn't about specific manufacturers or models but just some general advice on purchasing computers.  I will make every effort not to be prejudice toward the TELEcomputers we manufacture.  I have been working with computers in some fashion or another since my purchase of a 64k floppy disk DOS model back in 1975.  They didn't have hard drives in them in those days, you had to swap floppy disks to run most programs.  Many people, knowing that I have had this long association with computers, ask me my advice when it comes to buying one.  I usually offer these tips and, in the hopes that I may never have to speak these words again, I have placed them here so I might direct those in search of answers to this popular question to this page.

Wait as long as possible before you buy. 

Computers get less expensive and more powerful almost every day.  If you don't have an immediate need, put it off for awhile and you will get either the same technology for less money or more technology for the same money.  Of course you can't put it off forever, but it will help if you realize the following, right upfront.  

 
Your brand new computer is already obsolete.

That's right, by the time it is unboxed and plugged in, someone, somewhere has made one bigger, better and faster.  So trying to stay up-to-date with the latest technology is a race you cannot win.  The difference between a 550 MHz chip (or CPU) and a 600 MHz CPU is only about a fortieth of an eye blink.  When you realize that, then you might learn to live with a technology that is a bit older, a step or two back from cutting edge, for the next three to four years.  By then (no matter what computer you purchase today) it will seem too slow and not have enough hard drive space to run the latest games, office programs or your favorite applications.  The best decision you can make, knowing that this is the case, is to...

Always buy "not the latest" technology.

If you drop back one or two levels from the high priced X,000 MHz CPU that was just released, to one that has been out for a few months you will be rewarded two-fold.  First, older CPU cost better than half the price than the latest creations and second, they have been used and tested.  When you buy the newest and fastest you are being a tester for their new product.  Many times, motherboards and drivers do not yet exist for these super fast new chips.  So you end up testing it out for them and many times finding the frustrating truth that you have to wait for the rest of the technological world to catch up to your new system.   

The price you may pay besides the money. 

I remember the week the 600 MHz chip was released and we put them into a bunch of PC's for a client who wanted the very fastest for his network, spare no expense.  It was great until we ran a program on any of the PCs; any program and the entire computer froze.  All of them did the same thing, nothing would run.  The high-end motherboard (manufacturer by the same company as the CPU, by the way) that was rated for up to 800 MHz (even though they didn't exist yet), couldn't handle the 600.  We replaced them with 550 CPU's and everything was fine.  The next generation of motherboards (released a few months later) could handle the 600's but by then the 700 MHz were out.   Take my advice and live with the older, proven, components -- the actual difference in performance will be unnoticeable, you will save some money and not have to work as an unpaid tester.  Since you know that your investment is going to be good for the next three to four years you must...

Plan for the next three to four years. 

What are your needs for the next few years?  What applications are you going to be using?  Are you going to be just word processing, browsing the Internet and using email?  If so, then you won't need a lot of power.  But if you are going to be doing video or music editing, running games, graphic or photographic art programs then, you are going to need a lot more computer.  Extra memory (RAM) and a larger hard drive for the bigger files and piggish programs.  For extreme power you might think of getting a dual CPU motherboard with two older CPU (for about the same money as one of the latest X,000 MHz).  Even the latest games need some pretty powerful components that might include the latest video board with lots of video RAM, fast Internet connection and upscale sound card.  What peripherals will you use and how will they connect to the PC?  Do you need USB ports for a scanner or video camera?  What type of Internet connection will you use?  Phone line, cable, will it require a network card?  Plan ahead and make a list of the items you know you are going to need and have it with you when you go shopping or talk with someone about the purchase.  Some bargain PCs may not have the capacity to do all that you need.  

Buy lots of RAM; RAM is power.

Even the slower computer chip will perform well with an abundance of RAM memory.  When you save a small fortune by not buying the latest X,000 MHz CPU you can put about half of that money into more RAM.  Doubling from the standard 64MB to 128MB or even more will make your operating system sing.  All your programs will love you for it.  We run between 256MB and 512MB on our office PCs and 1GB to 2GB of RAM on our network and web site servers.  RAM prices can fluctuate with supply and demand, so if they are high, buy half now and half when the prices drop again.  I remember the earthquake in Taiwan had more than doubled the price of RAM for several months.  Unfortunately, RAM technology keeps changing too, so the idea of adding more RAM to your older (three to four year old) computer may not be so easy to accomplish.  

Buy a nice monitor. 

You are going to be looking into this part of the computer all the time so do yourself and your eyes a favor, get a good size, quality monitor.  It doesn't have to be large but a good one will be worth the extra money when you are browsing the Internet or working in front of it.  Monitors do not fluctuate or drop in price like the rest of the computer components, although they have come a long way down in price over the past three years.  So that 48" flat-screen monitor may still be a bit over-budget at $16,000.  Keep in mind that by the time the standard monitor needs to go to the shop for repairs it will probably be cheaper to get a new one than ship it.  If you get a high-end monitor make sure to check the warranty and avoid anything with only a one year period, as there is probably a very good reason why they don't cover it for more than that! 

Get a comfortable keyboard and mouse.

This is your physical connection to your computer.  Buy something that fits you.  Some keyboards make a clicking noise like a typewriter, some don't, some are curved (like the natural keyboards) and some just plain plain.  The mouse can be a ball mouse which requires cleaning from time to time, a newer (no cleaning) optical mouse with no ball or even a track-ball type mouse which is stationary.  Some are even wireless!  Stop by the retail computer store and test them all out before you buy.  When you order your new PC you can ask for these items as an upgrade to the plain ones that usually accompany it.  

Buy the right hard drive.

Here again the latest ones, now 80 to 100 GB in size are very expensive, however the 20 to 40 GB ones are very reasonable.  As the newer hard drives are released into the marketplace the older ones drop in price.  You should always figure the size of the hard drive for your first one to two years of storage space that you need.  After that you can get an additional hard drive (it is easily installed as a second drive) and double your space.  The cost will be pennies, compared to what you would have spent on one twice the size today.  One year ago we were installing 10GB hard drives in all our computers.  Six months ago you couldn't find a 10GB drive as the manufacturers were only making 20 to 30GB.  Today we are using all 40GB drives since smaller ones are just not available and they are less expensive than what we were paying for the 10GB ones last year.  

Don't try to save all those old cards.  

Today's newer component (modems, video, network, etc.) cards are faster, smaller, better constructed and cheaper than the ones in your old computer.  To take an older (slower) card out of one computer and put it into the new one would probably cost in labor about the same as buying a brand new card.  So don't get too involved with trying to salvage those older parts.  Let them go, they had their time, it's time to get the newer versions of everything to go with your newer faster computer.  You will be glad you did.   

Don't automatically buy your peripherals with your computer. 

When you buy a bargain computer online or in a retail store, they always try to sell you a printer, scanner or other peripherals at full (or marked up) price.  Don't buy until you do some shopping: You may find that peripheral at a steep discount elsewhere.  Also be weary of those TV shopping networks that sell you a full system with a printer, scanner, digital camera and can opener.  We have seen the components, some don't have names on them and I can only say it is pretty sad.   We have had many tech calls asking us to try to make them work with the computer and in most cases there was not much we could do.  I remember one printer took almost 5 minutes to print each page.  Our rule of thumb is, if the tech call is going to cost more than the new peripheral let's get the customer the new peripheral.

Pay attention to the software you need. 

Software is expensive when bought at retail, but sometimes a  bargain when bundled with a computer purchase.  However, bundled software is no bargain if it is software you don't need.  Sure that one on TV shopping club comes with over 500 programs but you will probably not use even one of them.  What could be worse they may have them all installed for you already.  There is nothing worse than filling a brand new computer with a few hundred programs that you are never going to use.  What about an operating system (OS)?  Some computer sellers list price may seem very inexpensive because it may not come with any OS installed.  You can bet there will be an increase in the price for that.  If you do purchase a computer without the OS installed you may be in for a surprise if when you install it some of the components do not work.  Is it a hardware problem or the OS installed wrong?  Don't go there.  Original Equipment Manufacturer (OEM) versions of software are available from most companies that build custom computers and this can be a savings as you only need to purchase the license to use the software and not the retail box.    

What about laptops?

A notebook or laptop computer offers few advantages over a desktop if you never move it.  Notebooks are "cooler" and handier than desktops, but they're also much more expensive.  Sometimes 50 to 100 percent more expensive than desktops with comparable power.   In addition, they are not easy to expand.  Most laptop companies make their real profit on the upgrade components, for example RAM typically may cost 100% more than the same amount of RAM for a PC.  Some of the clients I have known who needed a laptop to be able to work from home, as well as work, actually got a better deal by purchasing two PCs instead of one laptop.  If you really need notebook portability, don't get one that is too heavy, you may lose a bit in features to gain a thinner, more lightweight, notebook but it will be well worth it once you start carrying it around.  

Buy your computer direct from the manufacturer. 

Otherwise you're paying somebody a retail markup.  Did I happen to mention that we manufacture our own computers and laptops?  

I sure hope this helps and I hope you don't mind my sending you here for the answer to your questions. 

James Squires has been working with computers since 1974 and is the owner and founder of TELEcomputers Services. 

 

You focus on your business... we'll do the computers!

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